After service

Return and exchange process

Dear customers, reliable product quality is the commitment of Shenzhen yihengxin to you! If you meet the following requirements, you have the right to return unconditionally.

      • 1. The customer must complete the sampling trial within 7 working days after receiving the goods;

      • 2. If there is a quality problem, please show the relevant inspection feedback report within 30 days, and enter the return and replacement process after Shenzhen yihengxin inspection and confirmation that there is a quality problem;

     • 3. For all products involving return and exchange, please be sure to keep the complete original packaging and cargo labels;

Please note that we cannot return goods for you in the following cases:

     • 1. Any commodity not sold by Shenzhen yihengxin;

     • 2. Quality disputes caused by untested circuit boards;

     • 3. Any used goods, except those with quality problems;

     • 4. Any goods with quality problems caused by abnormal use and storage;

     • 5. If the customer has no objection to the product quality within 30 days, the default product quality fully meets the requirements.


Shenzhen Yihengxin Technology Co., Ltd

9H, 9th Floor, Block A, Modern Window Building, 178 Huaqiang North Road, Futian District, Shenzhen, Guangdong, CN 


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